Team Working – Practice with Eps of Ehd

Context The Environmental Health Department (EHD) is comprised of 3 sustinct teams charged with delivering the discussion sections objectives and securing public health and environmental protection for the citizens of Omagh partition Council bea Appendix 1 provides an organisational diagram for the department. For the purpose of this judge I will examine the team working practices within one of the teams- the Environmental Protection Section (EPS) and produce a development plan for its members. Literature Review As recognised by McHugh & Bennett (1999) public sector reform has focuse upon the need for quality, deepen customer relationship, greater accountability and solutioniveness, with team-based structures perceived as the surpass way of delivering the service. Teamwork has been recognised by Mullins (2005) as: especially monumental in service delivery industries where there is direct effect on customer satisfaction p521 and therefore directly relevant to the role undertaken by the EPS. Team working has also been commode be described by Day et al (2004) a group of people who work towards attaining a collective organisational purpose with each member contributing with their unique knowledge and skills.

A useful definition is presented by Katzenback and Smyth as cited in miller (2008) as a small number of people with complementary skills who are committed to a common purpose, set of military operation goals and snuggle for which they hold themselves mutually accountable p 51 Increasingly there is recognition that a well integrated team where its members are able to perform a variety of roles, ability to oppose to its internal and external environments i.e. demands of its various stakeholders is conducive in achieving high performance/effectiveness. The term group and team tend to be used describe joint working arrangements. Belbin as cited in Mullins (2005) outlines the differences between the two categories as: teams tend to... If you want to get a full essay, order it on our website: Ordercustompaper.com

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